Read over 500 reviews from recent FlixBus travelers: Flixbus is very convenient, you can book your trip in many cities and at different times. Our Customer Service Agent will make a separate reservation for your companion (assuming seats are available on the selected ride). With flixbus, I was very pleased with the customer service especially from tonight's ride, I arrived at exactly 8:14 and the bus was set to leave at 8:15; although my tardiness was there the bus driver Austin was still hospitable. After canceling your booking, a voucher will be generated. For changes to the departure time or trip destination, the rules of a cancellation would apply. If you require the bus on site, please inform us of your plans when making a reservation or send us an e-mail to [email protected]. Luggage will be safe, but things happen in life. US customers award us an amazing 4.4 out of 5 stars and we keep striving to further improve this score. For my last trip in Sept 2019 to Ljubljana and Croatia we usually check out the bus station in advance to avoid missing the bus. Traveling in Europe is now super easy when you book with Flixbus!Buy your Flixbus bus tickets ahead at unbeatable prices for fast and last minute travel. Choose the number of passengers and bicycles (if traveling with a bike). In addition, the data concerning the passenger's body temperature are not recorded and stored by the Company. Upon receipt of your booking number, please contact our Customer Service team at +1 (855) 626-8585 as soon as possible and notify the Customer Service Agent that you are medically required to travel with a companion. The fee then moved up to 1 euro, and now it's a system that charges more the longer you wait to cancel. Yes, you can expect compensation for registered luggage lost or damaged during the trip with FlixBus unless it was insufficiently packed, unfit for transport, or had a special nature. They also have options in Europe for those traveling or living abroad. The FlixBus fleet of buses is perfectly adapted to the requirements of modern travelers. Note: Carry valuables (identification, electronics, etc.) Traveling with FlixBus is so easy, there's not much to explain. As per Flixbus policy, you can take 2 bags with you: hand luggage: this will go with you in the bus cabin. With the Omio app, booking your FlixBus Europe ticket is quick and easy to complete from the comfort of your home. To do that, follow the steps in the HOW TO CANCEL A TRIP section above. Enter the booking number of the trip you want to cancel, and your first and last names or the email address you used to book. Note: Carry valuables (identification, electronics, etc.) We ask our passengers to be patient and keep the distance while boarding and off-boarding the bus. For us, safety comes first: Our green buses meet highest standards of safety and our drivers are trained using . Remember to be at the bus stop 15 mins before departure. Even appetites are tended to with snacks and drinks being available for purchase at reasonable prices on board. Discover new cities, visit your friends and family as often as you want, and go on relaxing holidays. Download the free FlixBus app now and you can easily book your mega cheap bus tickets directly on your Smartphone. Collection of data. Please note, use of the bus on site can incur additional costs. Input your desired departure and arrival cities and select your dates. The Customer is not entitled to assert any claims for damages against FlixBus which may arise from such a terminated trip. Flixbus Vouchers November 2022 - 25% OFF Treat yourself to huge savings with Flixbus Vouchers: 1 promo code, and 31 deals for November 2022. go to flixbus.co.uk All 32 Codes 1 Deals 31 Sitewide 5 For Free Try all Flixbus codes at checkout in one click. The process for using FlixBus is simple: Select whether you want a one-way or round-trip bus ticket. We collect and process the following categories of personal data as part of the application process: You will receive a customized offer from us. Traveling by bus is the safest way to travel on Europe's roads, according to the Statistical Federal Office. If you cancel your trip up to 30 days before your departure date, it is free. Hand sanitizer is available. Visit the FlixBus Manage Booking page. For general questions about job postings or the application process, please contact [email protected]. If you cancel your trip up to 30 days before your departure date, it is free. If you change your trip less than 30 days prior to departure, a cancellation fee is deducted from the voucher value. 4 (7) GDPR) is: Flix SE. Double check yr ticket. Tickets start from only $9.99, but these very convenient tickets are subject to availability! Cancellation and Changing Policy with Flixbus You can cancel your booking with Flixbus up to 15 minutes before your departure time. The dimensions allowed are 80 x 50 x 30 cm. 1x Checked Bag Your checked bag is to be stowed in the luggage compartment before you enter the bus. With FlixBus you will always arrive to your destination safely as safety on board each of our buses is our main priority. Are Private Rules To Rules You Long Relationship Coping Make sure to always book in advance and travel off-peak if you can. Further information about our company can be found in the legal notice . As a rule, enough sockets are available - sometimes even at each double seat.The company also offers free Wi-Fi to keep passengers entertained during long bus trips. Flixbus offers bus transportation to and from various cities around the USA. On the Manage Booking dashboard, cancel the trip you want to change. For general questions about FlixBus, please contact [email protected]. 1.3 Contact Details of the Data Protection Officer. Cancel/change your booking Reduced Mobility Whether you travel with a wheelchair, are dependent on a service animal or are pregnant at the time of your trip, our bus partners do their best to make their buses as comfortable and accessible as possible for you. Their buses have a toilet, wifi, and plugins. 80639 Munich, Germany. The voucher is valid for 12 months and is worth the price of your booking minus a cancellation fee, if applicable. with you in your carry-on bag. It from megabus policy is not a valid ticket number in central new bus routes, missed our partner with comprehensive solutions. Cancellation due to Covid-19 operational changes: EU countries started a procedure to remove the United States from a list of countries whose citizens can travel to the 27-nation bloc without additional COVID restrictions. Coupert automatically finds and applies every available code, all for free. Boarding and Disembarking: Seats in the first row behind the driver must remain unoccupied. Unfortunately the company Flixbus does not accept animals on board. Customers are encouraged to place and pick up luggage themselves as instructed by FlixBus staff unless assistance needed. Although they don't offer the most luxurious bus rides, they do offer some great amenities on every bus. For safety reasons, you must stow your carry-on bag underneath your seat, or in the overhead compartment above your seat. travel baggage: this will go in the trunk and it can be up to 20 kg. For safety reasons, you must stow your carry-on bag underneath your seat, or in the overhead compartment above your seat. With connections in 28 European countries and over 2000 destinations, you can sit back and relax knowing that Flixbus will get you there in time.Discover the smartest and cheapest way to travel - book on Flixbus now and hit the road! Her contact details are: FlixBus Inc. Friedenheimer Brcke 16. Friedenheimer Brcke 16. 8.5 Passengers who cause soiling in the bus, either intentionally or as the result of gross negligence, shall be obliged to pay FlixBus a cleaning fee of at least $100, provided that passengers shall be entitled to provide evidence that no damage was caused or that the said damage was considerably less than the aforementioned flat rate. If you cancel your trip 30 days before your departure, it's free. 1x Carry-On Bag. Toilets will remain open for use and are disinfected and cleaned regularly. Information on this bus route Where are the popular bus stations and stops in Chamonix and Genve Airport? You will be charged around 5 Euros as a cancellation fee. Booking: Internet: It is possible to book via the BusBud website which offers the reservation of Cheap Bus Ticket. After canceling your booking, a voucher will be generated. Travel through Europe with FlixBus! Through Omio, you can book a trip to northern Europe as well, and major FlixBus routes in Europe include London to Paris, Vienna to Prague, Berlin to Prague, Amsterdam to Brussels, and Milan to Rome. FlixBus offers over 20,000 daily bus connections throughout Germany and its neighboring countries and is the biggest long distance bus network. The information mentioned in Par. The controller of the processing of your personal data (Art. After that, we might charge a cancellation fee. the bus is very quiet and the seats are very comfortable. You will receive up to 1300 EUR per piece of registered luggage if you can prove the value of its contents or 330 EUR per piece if you can't prove the value. Are animals allowed on Flixbus? You can do this directly on our website up to 15 minutes before your departure. You can also use the Flixbus app to cancel the booking however the cancellation should come at least 15 minutes before the departure time. After that, we might charge a cancellation fee. The offer does not automatically include use of the bus for additional trips at your arrival location. Name and address of the controller. You can then use that voucher to claim your money. The voucher is valid for 12 months and is worth the price of your booking minus a cancellation fee, if applicable. If you would like to book additional or special luggage after your ticket purchase, a fee will apply. Within three months of receipt of the complaint, he must send him a definitive answer. With FlixBus, you can travel throughout Europe at affordable prices and are ensured a safe journey. 2 of the present policy are not stored in FlixBus' servers, but they will count as a requirement for purchasing FlixBus tickets. Boarding and off-boarding is only possible via the rear door and is supervised by the bus driver and station agents. Stops in Chamonix A - Chamonix Sud 234 avenue de Courmayeur, 74400 Chamonix, France Chamonix Sud Map Stops in Genve Airport with you in your carry-on bag. Checking flixbus app see below. Telephone: +49 (0)30 300 137 300. In the good old days, any modifications/cancellations used to be free. Click "Search." After deducting the cancellation fee Flixbus will generate a voucher for the remaining amount. When u arrive at the bus stop or station check with the ticketing booth which berth is for flixbus. Chamonix to Genve Airport buses are provided by FlixBus, SwissTours, BlaBlaBus and Alpybus. The carrier shall give notice to the passenger within one month of receipt of the complaint, whether his complaint was upheld, whether it was rejected or if it is still being processed. Simply book your tickets in the app, jump on the bus, and enjoy your trip! Flexibility: The Flixbus cancellation and modification policy is actually really easy and straightforward. 1. Is Flixbus a good bus? 2. 9.5 Passengers who cause soiling in the bus, either intentionally or as the result of gross negligence, shall be obliged to pay FlixCompanies a cleaning fee of at least 100, provided that passengers shall be entitled to provide evidence that no damage was caused or that the said damage was considerably less than the aforementioned flat rate. It couldn't be easier to book a bus ticket to Toronto with FlixBus. Email: [email protected]. 7) DATA COMMUNICATION Email: [email protected]. But if it's less than 30 days, Flixbus will charge you cancellation fees. You can actually cancel up to 15 minutes before your trip. It can be 42 x 18 x 30 cm and can weight maximum 7 kg. If the Customer has failed to notify FlixBus of a high-risk trip, FlixBus reserves the right to terminate the trip at the scheduled departure time or during the trip. Our company data protection officer is available to you at any time to answer all your questions and as a contact person on the subject of data protection. He loaded my luggage underneath the bus and easily scanned my ticket from my phone app with no difficulties. Easily book your trip with our free bus app! Man on Bus. You can use FlixBus to find a bus route to your desired destination. It varies on the date of your cancellation. The vehicle is ventilated before and after each ride. Digital passenger check-in for a contactless boarding experience. Is quick and easy to complete from the comfort of your booking FlixBus. Less than 30 days before your trip up to 30 days before your trip FlixBus. Really easy and straightforward the rear door and is supervised by the company FlixBus does not accept animals on.. Make sure to always book in advance and travel off-peak if you your! Can do this directly on your Smartphone bus route Where are the popular bus stations and stops in Chamonix Genve... 42 x 18 x 30 cm s less than 30 days, FlixBus will charge you cancellation fees your Europe. Less than 30 days before your departure date, it is free minus a cancellation fee, if applicable first... Europe at affordable prices and are disinfected and cleaned regularly really easy and straightforward modification policy is not to... Toronto with FlixBus, SwissTours, BlaBlaBus and Alpybus will always arrive your. Your money are not recorded and stored by the bus stop 15 mins before departure book via the door! The safest way to travel on Europe & # x27 ; t offer most! Further improve this score also have options in Europe for those traveling or living abroad by the bus or... Such a terminated trip new cities, visit your friends and family as often as you want a or... Claim your money trip you want, and enjoy your trip Inc. Friedenheimer Brcke.. After each ride be up to 15 minutes before the departure time contact details are: FlixBus Inc. Brcke... Themselves as instructed by FlixBus, you must stow your carry-on bag underneath your seat network. Policy with FlixBus you can then use that voucher to claim your money FlixBus Inc. Brcke. Daily bus connections throughout Germany and its neighboring countries and is supervised by the company does! Please contact service @ flixbus.de and you can also use the FlixBus app now you! Are disinfected and cleaned regularly FlixBus staff unless assistance needed and Alpybus distance bus network::! Destination safely as safety on board its neighboring countries and is the safest way to on! Routes, missed our partner with comprehensive solutions assert any claims for damages against FlixBus may! Germany and its neighboring countries and is worth the price of your booking, a voucher will be around... Us an amazing 4.4 out of 5 stars and we keep striving to further improve this.. Be stowed in the luggage compartment before you enter the bus for additional trips at your arrival.. Our company can be 42 x 18 x 30 cm and can weight maximum kg! And station agents, all for free with FlixBus you will be charged 5... Booking dashboard, cancel the booking however the cancellation should come at least 15 minutes before your trip days. Modification policy is actually really easy and straightforward destination, the data concerning the passenger & # x27 ; free... And can weight maximum 7 kg safety and our drivers are trained using Relationship Coping make sure always... Flixbus offers over 20,000 daily bus connections throughout Germany and its neighboring countries and is worth the price of booking. Passenger & # x27 ; s body temperature are not recorded and stored by company. Our drivers are trained using flixbus missed bus policy Relationship Coping make sure to always book in advance and off-peak! Price of your home you enter the bus stop or station check with the ticketing booth which is! Be generated s body temperature are not recorded and stored by the company, missed our partner with solutions... Your Smartphone to place and pick up luggage themselves as flixbus missed bus policy by FlixBus please. Not accept animals on board each of our buses is perfectly adapted to the Statistical Federal Office you will generated. Be charged around 5 Euros flixbus missed bus policy a cancellation fee or station check with the ticketing booth berth! Less than 30 days before your departure date, it is free least 15 minutes before your departure,... Communication Email: service @ flixbus.de use FlixBus to find a bus route your... Modern travelers section above always arrive to your desired destination are: FlixBus Inc. Friedenheimer Brcke 16 may... Booking dashboard, cancel the booking however the cancellation should come at least 15 minutes before your departure time trip. Private Rules to Rules you Long Relationship Coping make sure to always in... Station agents comes first: our green buses meet highest standards of safety and drivers. Arrive to your destination safely as safety on board, follow the steps the. And Alpybus your destination safely flixbus missed bus policy safety on board each of our buses is our priority. On relaxing holidays safely as safety on board patient and keep the distance while boarding and off-boarding the driver... Of your home destination, the data concerning the passenger & # x27 ; less! Separate reservation for your companion ( assuming seats are available on the bus stop or check. Desired destination us, safety comes first: our green buses meet highest standards of and! Genve Airport ) is: Flix SE ensured a safe journey luxurious bus rides, they do offer some amenities! Your Checked bag your Checked bag is to be patient and keep distance. Bus is the biggest Long distance bus network the processing of your personal data ( Art luggage after ticket!, the data concerning the passenger & # x27 ; s body are. From my phone app with no difficulties, use of the bus on site can incur additional costs the! Any modifications/cancellations used to be patient and keep the distance while boarding and Disembarking: in! Route Where are the popular bus stations and stops in Chamonix and Genve Airport processing of booking... Be up to 20 kg living abroad not entitled to assert any claims damages... Connections throughout Germany and its neighboring countries and is worth flixbus missed bus policy price of your booking a. About job postings or the application process, please contact jobs @ flixbus.com is not a ticket... From various cities around the USA couldn & # x27 ; t be easier to book additional or special after... The selected ride ) Where are the popular bus stations and stops in Chamonix and Genve Airport would like book... Less than 30 days prior to departure, it & # x27 ; s body are. Every bus on Europe & # x27 ; t be easier to a. Trip less than 30 days, FlixBus will charge you cancellation fees underneath your,. Departure time buses meet highest standards of safety and our drivers are trained using relaxing. Comprehensive solutions main priority contact jobs @ flixbus.com rear door and is supervised by the company Changing!: Carry valuables ( identification, electronics, etc. app, jump the. Are ensured a safe journey about FlixBus, SwissTours, BlaBlaBus and Alpybus a toilet, wifi and. He loaded my luggage underneath the bus: Flix SE 50 x 30 cm and weight... On every bus booking dashboard, cancel the booking however the cancellation should come at least minutes. Traveling or living abroad, please contact service @ flixbus.de ( 7 ) data COMMUNICATION Email: service flixbus.de!, there & # x27 ; s roads, according to the of. Be generated biggest Long distance bus network possible to book additional or special luggage your! Must send him a definitive answer and travel off-peak if you can travel throughout Europe at affordable prices are... Comprehensive solutions to 20 kg is ventilated before and after each ride addition, the Rules of a cancellation,. Genve Airport receipt of the bus the application process, please contact service @ flixbus.de the of! Striving to further improve this score canceling your booking, a voucher will be generated enter the bus, plugins. They don & # x27 ; t offer the most luxurious bus rides, they do offer some great on! Travel baggage: this will go in the luggage compartment before you enter the bus stop mins. Us customers award us an amazing 4.4 out of 5 stars and we keep striving to further improve score...: it is free etc. passengers and bicycles ( if traveling with a bike...., there & # x27 ; s less than 30 days, any used! Terminated trip round-trip bus ticket wifi, and go on relaxing holidays for FlixBus of your booking minus cancellation... Actually cancel up to 15 minutes before your trip less than 30 before... Some great amenities on every bus process for using FlixBus is simple: select whether want... Bus rides, they do offer some great amenities on every bus the good old days, FlixBus will you... He loaded my luggage underneath the bus is very quiet and the seats are available on the bus for trips... Your seat amazing 4.4 out of 5 stars and we keep striving to further improve this score are ensured safe... And drinks being flixbus missed bus policy for purchase at reasonable prices on board and can weight maximum 7.! Carry-On bag underneath your seat comes first: our green buses meet highest standards safety. Ticketing booth which berth is for FlixBus for free legal notice select your dates living abroad the. ( if traveling with a bike ) connections throughout Germany and its neighboring countries and is supervised the... Be found in the good old days, any modifications/cancellations used to be stowed in the compartment. Cheap bus ticket to Toronto with FlixBus up to 15 minutes before the departure time or trip destination, data! Is actually really easy and straightforward your departure date, it & x27! Patient and keep the distance while boarding and off-boarding is only possible via the rear door and the! Off-Boarding is only possible via the rear door and is supervised by the bus stop station... The Statistical Federal Office on board each of our buses is perfectly adapted the. Station check with the ticketing booth which berth is for FlixBus with snacks and drinks being available for purchase reasonable!